Return info
Your Confidence Matters at RWC Tractor & Equipment
At RWC Tractor & Equipment, we understand how important it is to feel secure in your equipment investment. That’s why we’ve built our buy-back policy around fairness, clarity, and your satisfaction—giving you the confidence to purchase without hesitation.
Try It with Confidence
You’ll have up to 30 days or 50 working hours—whichever comes first—to put your equipment to work and see how it performs on your operation. This trial period lets you experience the equipment in real-world conditions before making a final decision.
Return Eligibility
Equipment should be returned in clean, original condition with only expected wear from initial use. Minor scuffs from basic operation are fine, but returns may not be accepted if there’s damage from misuse, neglect, or unauthorized modifications.
Straightforward Return Process
Need to return something? Our helpful team will guide you through each step and assist with arranging a pickup or drop-off that works with your schedule. No confusion, no stress—just easy, reliable support.
Refund or Exchange—Your Choice
If your purchase isn’t the right fit, we’re here to make it right. You can choose a full refund or swap your equipment for another option from our wide selection. We’ll help you find the equipment that best suits your needs.
Fair, Transparent Terms
Should a restocking fee apply, we’ll explain it clearly based on the equipment’s returned condition. No hidden costs or last-minute surprises—just honest service and a commitment to doing right by our customers.
Your Confidence Matters at RWC Tractor & Equipment
At RWC Tractor & Equipment, we understand how important it is to feel secure in your equipment investment. That’s why we’ve built our buy-back policy around fairness, clarity, and your satisfaction—giving you the confidence to purchase without hesitation.
Try It with Confidence
You’ll have up to 30 days or 50 working hours—whichever comes first—to put your equipment to work and see how it performs on your operation. This trial period lets you experience the equipment in real-world conditions before making a final decision.
Straightforward Return Process
Need to return something? Our helpful team will guide you through each step and assist with arranging a pickup or drop-off that works with your schedule. No confusion, no stress—just easy, reliable support.
Return Eligibility
Equipment should be returned in clean, original condition with only expected wear from initial use. Minor scuffs from basic operation are fine, but returns may not be accepted if there’s damage from misuse, neglect, or unauthorized modifications.
Refund or Exchange—Your Choice
If your purchase isn’t the right fit, we’re here to make it right. You can choose a full refund or swap your equipment for another option from our wide selection. We’ll help you find the equipment that best suits your needs.
Fair, Transparent Terms
Should a restocking fee apply, we’ll explain it clearly based on the equipment’s returned condition. No hidden costs or last-minute surprises—just honest service and a commitment to doing right by our customers.
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